A Guide to Supply Chain Management

Supply chain management is the planning and management of all activities involved in transforming raw materials into final products, including delivering the final product to the customer.

Businesses use supply chain management to maximise customer value, reduce costs, improve the flow of materials and information through the supply chain, deliver efficiencies and achieve a competitive advantage.

This factsheet outlines the key principles of supply chain management, and how a business can use it to manage the production process and deliver efficiencies.

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